Privacy Policy

Last Updated: May 13, 2025

Designz4U ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://designz4u.com (the "Site"), or purchase our personalized print and design services. This policy applies to customers in the United States only. By using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping addresses, and payment information provided when you place an order or create an account.
Order Information: Details about your purchases, including designs, images, text, or other content you submit for personalized products.
Communications: Information you provide when you contact us via email contactus@designz4u.com, or contact forms.
Usage Data: Information about your interactions with our Site, such as IP address, browser type, device information, pages visited, and time spent on the Site.
Cookies and Tracking: We use cookies and similar technologies to enhance your experience, analyze Site usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders, including producing and shipping personalized products.
Communicate with you about orders, accounts, or customer service inquiries.
Improve our Site and services through analytics and feedback.
Send marketing emails or promotions (if you opt in; you can unsubscribe at any time).
Prevent fraud and ensure Site security.
Comply with legal obligations, such as tax or accounting requirements.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

Service Providers: Third parties that assist with payment processing ([e.g., Stripe, PayPal]), shipping ([e.g., USPS, FedEx]), website hosting ([e.g., Shopify]), or analytics ([e.g., Google Analytics]). These providers are contractually obligated to protect your data.
Legal Requirements: If required by law, court order, or government authority (e.g., to comply with tax laws or subpoenas).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking

We use cookies to improve your experience, track Site usage, and personalize content. You can disable cookies in your browser, but this may affect Site functionality.

5. Data Security

We use reasonable measures, such as encryption and secure payment processing, to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill orders, provide support, or comply with legal obligations (e.g., tax records). Order-related content (e.g., designs) may be stored for future reference unless you request deletion, subject to legal requirements.

7. Your Rights

You may have the following rights, depending on your state:

Access: Request a copy of your personal information.
Correction: Update inaccurate information.
Deletion: Request deletion of your information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing emails or opt out of certain data uses.

California Residents (CCPA): If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know, delete, or opt out of data sales (we do not sell your information). Contact us to exercise these rights.

To exercise your rights, email contactus@designz4u.com with your request and order number. We will respond within 30 days or as required by law.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with an updated “Last Updated” date. Your continued use of the Site constitutes acceptance of the updated policy.